Get organized with technological tools

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When dealing with the top of the sales funnel , BDRs typically have to manage a lot of leads.

Keeping track of who you're talking to and what each contact needs can be a challenge. That's why digital tools are your greatest allies when it comes to organizing your databases and interacting with quality contacts.

The two most important technological tools here are:

CRM Software : Allows you to manage contact data, interactions, and sales activities so you can nurture relationships with your ideal customers (e.g., Pipedrive ).

Project management software : Helps businesses, teams, and individuals organize and manage projects and workloads (e.g., Trello or Asana ).

As a BDR, you're unlikely to be able to choose which sales tools your team uses, but you can make sure you're using them correctly. Take the time to learn how your software works and keep your data up to date so you and other members of your marketing and sales team can use it with confidence. Pipedrive works as both a sales CRM and a project management tool and is easy to use from the start. To learn how to get the most out of our features, check out the Pipedrive Academy

courses .

Note: The order in which you complete your tasks has a huge impact twitter database on your productivity. The “Eat the frog” tactic helps you manage your time better by focusing on completing the most challenging task first. It's especially useful for people who tend to procrastinate and find it difficult to prioritize tasks.


4. Know your products inside out
Even if you're a top-of-the-funnel sales professional, it's crucial that you know the details of what you're selling.

Many prospects likely already have some basic information about your product because they've researched it themselves, and some may even have in-depth knowledge. So be prepared to offer them useful information and connect through the right channel based on their stage of their buying journey , to guide them through the next steps.

According to McKinsey's global "B2B Pulse" report , B2B buyers increasingly demand a quality and integrated omnichannel experience. This means they expect personalized service tailored to their purchasing journey at all times, and as a BDR, you must deliver.

If you're just starting out in the position, the company should include you in their sales force training so you're well-versed in the product. However, you can excel if you take things a step further.