Who can become an IT business analyst?

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You can become a business analyst with any education, including humanities. For example, I graduated from the Faculty of Foreign Languages.

Let's imagine that you are a pharmacist, but you eventually decide to move into IT. In that case, it will be easier for you to work as an IT business analyst on projects related to the pharmaceutical industry. After all, you already have an overview of who the key people are in the industry, how business processes are created, what software is used, etc.

You just need to improve your technical knowledge, master the techniques and methods of requirements analysis, learn how to write technical documentation, and take business analysis courses.

Courses by topic:

Business and management
«Project Manager in Construction»

Jan Horáček
Production Director at the construction company Megas sro

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Business and management
«Logistics Manager»

Lucie Daňková
Logistics expert

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What hard and soft skills are important to develop for an IT business analyst?
In business analysis, you have to be a kind of detective - looking for interdependencies estonia phone number data between processes, problems and ways to solve them, and collecting information.

Example: I have worked on various projects: in the field of green energy, banking, healthcare and IT. While working in the energy sector, I arranged interviews with employees and experts in the field and then gathered the necessary information from them. People are happy to share their expertise, so if you don’t know much about a given area of ​​business, they will help you.

What other skills do you need to improve to excel in business analysis?
Systems thinking. You must be able to structure all data into a unified schema, determine interdependencies, and identify entities and attributes.
Creativity. You must see what others don't: complexities, interdependencies, insights, and find interesting solutions to already known problems.
Communication skills. You need to be able to communicate your ideas to a variety of people: technical and non-technical, experts in your field, etc. Sometimes you should ask yourself: “Is the person I’m communicating with a technical person? Maybe I’m explaining the processes to them too technically?” You shouldn’t talk to a salesperson as if they were an architect and vice versa, otherwise the message will get lost “in translation”, leading to misunderstandings.
Working with software for project management, data collection and analysis, document writing, prototyping and data visualization. For example, Worksection, Jira, Trello, Excel, Power Point, MS Visio, MS Power BI.