Like Salesforce, Dynamics 365 has a wide range of packages and feature sets so that companies can create more customized and customizable software packages that best suit their business needs. It’s a great choice for businesses that need something that can help their sales reps as well as their marketing department with the varied and specific needs that these different teams face.
However, this comes at a price, and Dynamics 365 is really tailored primarily for larger enterprises.
They do offer a package that they call their core features, starting at $70 per user per month, which is aimed at small and medium businesses.
What reviewers say about Dynamics 365
With an overall rating of 4.3 out of a possible 5 and over 4,100 reviews, it's clear that users find Dynamics 365 a great choice for their business needs.
However, it suffers compared to other options on this list in telemarketing scopes in slovenia the ease of use department, with only 4 out of 5 stars, which may indicate that it's a bit more difficult for users to use right out of the box.
But with a customer service rating of 4.2 out of 5, it is clear that in most cases, user questions and concerns are quickly resolved to a satisfactory extent.
Dynamics 365 scores well in the features department, where it received a 4.3 out of 5. This is not surprising given that it offers such a wide range of capabilities.
Their value for money is 4.1 out of 5, which is just above Salesforce's 4.0 out of 5, leaving them almost on par.
Only 64.9% of reviewers say they recommend Dynamics 365, compared to 70.3% who say they recommend Salesforce.
Compare them
Want to see a side-by-side comparison of Dynamics 365 vs. Salesforce, including screenshots, pricing, reviews, integrations, and more? Use our detailed comparison tool here .
HubSpot CRM Logo
HubSpot CRM
4.5 / 5.0
2744 reviews
Chances are, you've heard of HubSpot. Founded in 2004 by MIT graduates, the company invented and built an entire business around the phrase "inbound marketing."
HubSpot CRM is a cloud-based application that offers a visual dashboard with a real-time view of the entire sales funnel. Using a CRM system, companies gain more automation capabilities by tracking customer interactions via email, social media, chat, or phone, and each interaction is saved on a timeline organized by leads.
HubSpot CRM's marketing tool offers lead generation and email marketing automation features to help businesses improve their marketing efforts. It allows users to create and manage email templates and track how well those emails are performing.
Sales tools help any sales rep improve their sales process by tracking contacts and deals, managing their sales pipeline, and more. The platform integrates with other HubSpot tools such as HubSpot Marketing Hub and HubSpot Sales Hub.
The complete automation of this system makes it a great resource for small businesses that are less familiar with CRM software.
Why Dynamics 365 is a good alternative to Salesforce
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