Service Monitoring Reports Will Be Sent At The Frequency Required By The Client. These Are The Reports: – Daily Report Of Calls Received Detailing The Name, Telephone Number If Applicable, And Reason For The Call. -weekly Report Of Managed Calls. – Monthly Report That Presents A Statistical Control Of The Service Performed. The Purpose Of Tuvoz Is To Avoid Quality Service, And To Increase Customer Confidence By Offering A Quick, Direct And Professional Response.
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