Before you start selling online, you need to identify the market in which it is located, understand its challenges and know how and where to position yourself in relation to it. In this article, we present the best practices to adopt in order to launch yourself in this trendy market that is e-commerce.
What is e-commerce?
E-commerce has several names. Known as electronic commerce, distance selling or online sales, online commerce generically refers to the use of an electronic medium in the context of carrying out asia mobile number list commercial transactions. More precisely, it involves the sale of goods, services and information through an internet network. The customer then making purchases on the internet is called a cyberconsumer.
However, e-commerce is not limited to online sales alone but also includes:
Advice to users
Online quote creation
Provision of an electronic catalogue
A map of access to the points of sale
Real-time management of product availability (stocks)
Online payment
Delivery tracking
After-sales service
The e-commerce tool allows for complete automation of commercial transactions. Therefore, orders received by telephone, fax or e-mail are not considered e-commerce.