ipad hands customer service - CatalogPlayerIt's clear that we live in a much more hectic world than ever before. This is true for both your salespeople and your customers. The effectiveness and speed of mobile sales is also a huge advantage for many customers.
Customers benefit from accessing all the information they need as quickly as possible and being able to place orders instantly during the same visit.
During the sales visit, the customer has more power to decide what indonesia telegram lead he wants to see. He can review the catalogue in a more intuitive and well-organized way than in a traditional catalogue, filtering the content according to his interests.
In addition, with mobile sales, the customer can see how the order is placed and adjust it with the sales representative according to their needs. What's more, these solutions often allow the customer to place the order themselves after the visit.
By feeling more involved in the entire process, a closer, more natural and trusting relationship is built, which increases engagement .
Always up-to-date content
commercial treballant - CatalogPlayer
One of the great advantages of mobile sales is that customers are always offered updated content , even if the information has changed very recently.
This, of course, greatly reduces the possibility of errors and conveys professionalism to the client. It should also be added that this also implies a significant reduction in costs, since updating paper catalogues is a laborious and expensive task, which is often not worth doing even for small changes.
It is very positive for sales that the sales representative has, on their mobile device, updated information about all products and services. This makes it easier for the sales representative to offer a personalized experience adapted to the Customer Journey of each client .
Easy access to all types of sales data and insights
Marketing team - CatalogPlayerOne of the important benefits of mobile sales is its ability to collect information about customers, products and orders as they are generated.
Data mining provides companies with important insights : which products are most popular? How often does each customer buy? What upselling possibilities exist? In general, it allows companies to answer an essential question for selling more: what should I improve?
The best option would be to opt for a mobile sales solution that, at the same time, extracts analytics and KPIs from sales actions in an automated way . This is key to anticipating customer needs and improving the effectiveness of your sales team.
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