There are a few other features that boost efficiency. These include:
Local Dialing
It enables you to dial using area codes that are local to the america cell phone number list customer. It’s proven that call recipients are more likely to pick up the phone when they see a familiar local area code.
Call Backs
You can set times to call back anyone based on conversations you have with them and the steps outlined in your sales process. For example, after you’ve completed the initial pitch and discovered the prospect is interested, you can set a time to follow up with a demo.
Analytics
Analytics enable you to keep track of the best times to call, monitor the amount of time spent on the phone versus idle time and much more.
Call Recording
This tool gives you the ability to record calls and save those conversations to the record so that you can review them later.
With PowerDialer you can rapidly call your lists, whether trade show attendees or inbound leads from webinar attendance or those from downloading a white paper. Also, the analytics enable you to organize time better and work with individual reps to help them get more done every day.
Natterbox Complete Phone System
You can manage the Natterbox phone system entirely from within Salesforce. It includes some standard features such as call routing, call transfer, caller ID and voice mail.
Also, it provides customer insights that enable users to increase the effectiveness and efficiency of your sales process. Because it is well integrated into Salesforce, the analytics are exceptionally robust, including 120 reports and dashboards within Salesforce. You’re not limited, however, to these out-of-the-box analytics. There are also some reporting templates that are easy to copy or add as modules to the dashboards.
Another powerful advantage of this package is that the backend makes it easy for systems administrators to configure it within Salesforce in a way that aligns it with your call center’s processing and routing logic.
