Inadequate customer service
Posted: Sun Dec 15, 2024 5:57 am
. Lack of direct integrations
– Users have noted a lack of direct integrations with other platforms, leading to a reliance on third-party services such as Zapier, which can incur additional costs.
– Direct integrations are generally more efficient and allow for smoother workflow automation.
– Customer support response times and effectiveness have been criticized, with some users feeling that their concerns are not addressed quickly or adequately.
– Efficient customer support is crucial, especially when users consumer mobile numbers database encounter technical difficulties or need guidance.
7. Problems with the Chrome extension
– The Chrome extension, especially for LinkedIn, has been reported to have functionality issues that affect usability and efficiency.
– This can significantly impact users who rely on LinkedIn for prospecting and lead generation.
8. Limited reporting and visibility
– The platform’s reporting capabilities have been described as lacking depth and detail, making it difficult to gain insight into campaign performance.
– Improved reporting capabilities are essential for users to analyze and optimize their outreach strategies.
9. Maturity and management of credits
– Snov.io’s credit system, particularly the expiration of purchased credits, has been controversial as it limits flexibility of use.
– Better management and use of credits would improve the user experience.
– Users have noted a lack of direct integrations with other platforms, leading to a reliance on third-party services such as Zapier, which can incur additional costs.
– Direct integrations are generally more efficient and allow for smoother workflow automation.
– Customer support response times and effectiveness have been criticized, with some users feeling that their concerns are not addressed quickly or adequately.
– Efficient customer support is crucial, especially when users consumer mobile numbers database encounter technical difficulties or need guidance.
7. Problems with the Chrome extension
– The Chrome extension, especially for LinkedIn, has been reported to have functionality issues that affect usability and efficiency.
– This can significantly impact users who rely on LinkedIn for prospecting and lead generation.
8. Limited reporting and visibility
– The platform’s reporting capabilities have been described as lacking depth and detail, making it difficult to gain insight into campaign performance.
– Improved reporting capabilities are essential for users to analyze and optimize their outreach strategies.
9. Maturity and management of credits
– Snov.io’s credit system, particularly the expiration of purchased credits, has been controversial as it limits flexibility of use.
– Better management and use of credits would improve the user experience.