Customer Interactions and Gather Feedback in Real Time via Metrics . And Reporting Limitationslacks Quality Assurance and Workforce Management Features Needed for Customer Support Teamsno Mobile . Version is Available for Support Agentsit is Not Ideal for Transactional Ticket-based Customer Support Interactionspricingomnichannel . Plan: Starts at $29 Per User Per Monthvoice-only Plan: Starts at $25 Per User Per . Monthchat-only Plan: Starts at $15 Per Use Per Monthplivo Cx Ratings and Reviewsg2: 45/5 (700+ .
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Customer Queriesintegrates With Your Existing Crm Platforms and Communication Channelsautomates Routine Tasks, Enabling More Cost . Savings and Easily Scalable Support Limitations (Trust Radius)it Takes Time to Synchronize Workflows Between Teams . Cosupportai Ratings and Reviews G2: 5/5 (4 Reviews)capterra: 5/5 (2 Reviews)pricingavailable on Request3 Zoho Salesiq . Best for Offering Support and Capturing Website Leadszoho Salesiq Offers an Ai Chatbot That’s Built . For Cross-functional Purposes, Catering to the Customer Engagement Needs of Sales, Marketing, and Customer Support .
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