The product offering
Posted: Sat Dec 07, 2024 9:10 am
This is what ME Commerce is all about: providing a unique shopping experience to each customer, personalizing communication to focus on the specific needs or requirements of each consumer.
In fact, today customers do not base their loyalty on factors such as price or list of croatia whatsapp phone numbers product: they do so considering the experience they receive , and to provide a good Customer Experience it is essential to personalize interactions.
And it's not just about personalizing the key is to do so throughout all company-customer interactions.
Let's look at an example. Andrew contacts a company via WhatsApp to purchase a computer with certain features. Thanks to Artificial Intelligence, the next time Andrew contacts the company he will be able to receive offers or recommendations related to the previous purchase, encouraging cross-selling and the delivery of personalized promotions.
By having the customer's history and knowing their needs, it is possible to offer products or services that truly satisfy them, improving the Customer Experience and, therefore, the positioning of the brand among its target audience.
In fact, today customers do not base their loyalty on factors such as price or list of croatia whatsapp phone numbers product: they do so considering the experience they receive , and to provide a good Customer Experience it is essential to personalize interactions.
And it's not just about personalizing the key is to do so throughout all company-customer interactions.
Let's look at an example. Andrew contacts a company via WhatsApp to purchase a computer with certain features. Thanks to Artificial Intelligence, the next time Andrew contacts the company he will be able to receive offers or recommendations related to the previous purchase, encouraging cross-selling and the delivery of personalized promotions.
By having the customer's history and knowing their needs, it is possible to offer products or services that truly satisfy them, improving the Customer Experience and, therefore, the positioning of the brand among its target audience.