Free WordPress Chat Plugin with tawk to
Posted: Thu Dec 05, 2024 8:50 am
Written by Pablo SardinaFebruary 9, 2021WordPress Plugins , WordPress
Reading time: 2 minutes
When someone visits a business website, what that website should convey is confidence (this is achieved with a modern, updated website that is not completely outdated), mitigating fears (with a good-looking website, SSL certificate, texts without spelling mistakes, etc.) and finally making the contact form as easy as possible.
In this case, to make it easier for them to contact us, I present a plugin for WordPress called.
It is a free plugin and allows us to implement a chat on our website.
It is an essential plugin if you have a virtual store because visitors often have questions and providing them with a chat at hand is very convenient and gives us many points to sell.
Of course, if we have installed on our WordPress, it is to use it, that is, we must ig database support with it. The ideal is to set the chat service hours and, when we are not connected, it should notify us that we are not online at that moment.
Also offers us a ticketing system, meaning that all conversations become tickets and we can track them from a backoffice.
You also have the option of creating a knowledge base, which is very useful if clients often ask us the same thing.
As a plus, it offers a team chat, which allows several operators to attend the web chat, even being able to assign certain hours to certain operators and even have the same customer always attended to by the same operator.
We also have an app available for IOS and Android to attend the chat from our mobile if we need to.
As we have said, it is completely free, but if we want the warning to disappear as it is a plugin, we can pay 15 euros per month and it will be a white label.
Reading time: 2 minutes
When someone visits a business website, what that website should convey is confidence (this is achieved with a modern, updated website that is not completely outdated), mitigating fears (with a good-looking website, SSL certificate, texts without spelling mistakes, etc.) and finally making the contact form as easy as possible.
In this case, to make it easier for them to contact us, I present a plugin for WordPress called.
It is a free plugin and allows us to implement a chat on our website.
It is an essential plugin if you have a virtual store because visitors often have questions and providing them with a chat at hand is very convenient and gives us many points to sell.
Of course, if we have installed on our WordPress, it is to use it, that is, we must ig database support with it. The ideal is to set the chat service hours and, when we are not connected, it should notify us that we are not online at that moment.
Also offers us a ticketing system, meaning that all conversations become tickets and we can track them from a backoffice.
You also have the option of creating a knowledge base, which is very useful if clients often ask us the same thing.
As a plus, it offers a team chat, which allows several operators to attend the web chat, even being able to assign certain hours to certain operators and even have the same customer always attended to by the same operator.
We also have an app available for IOS and Android to attend the chat from our mobile if we need to.
As we have said, it is completely free, but if we want the warning to disappear as it is a plugin, we can pay 15 euros per month and it will be a white label.