Integrating chat support into your customer service and engagement plan is easier than you think!
Have you heard of JoinChat but considered other options? Here are seven JoinChat alternatives that can level up your online business.
What is JoinChat?
JoinChat is a code-free WordPress chat plugin that helps website owners engage with customers and capture more leads by connecting them to customer service through their favorite instant messengers.
Customers can chat directly with brands via WhatsApp and other messengers with the click of a button.
The chat app comes with customizable screens that match your brand. Personalize the user experience with bubbles, QR codes, text, and images—all to help increase engagement, conversion rates, and sales!
joinChat is perfect for managing customer chat support for teams of all sizes. Create profiles, plan schedules, and even implement AI answers for a more comprehensive service. It also supports text and click-to-call functionality to reach beyond social media.
It costs $39 or $99 per month, depending on account type.
All in all, JoinChat is a great chat app – but it's not the only possibility!
Best JoinChat Alternatives
Here are seven alternative chat plugin options that match or beat JoinChat.
1. Chat Way
ChatwayIt stands as an attractive alternative to joinchat for live chat services, differentiating itself with a robust set of features that simplify the customer service journey. Designed to strengthen the connection between businesses and their customers, Chatway’s modern and intuitive live chat interface ensures instant usability.
In this user-friendly environment, support agents have the power to create personalized interactions and transform every customer interaction into a unique experience. When questions arise, Chatway allows agents to respond instantly with custom solutions that directly address specific needs.
Navigating queries is effortless as support agents effortlessly route interactions to the most appropriate department (sales, technical, or product-related) for dedicated service. This dynamic platform also allows agents to communicate visually, allowing them to share images and files that vividly illustrate concerns and subsequently improve the quality of assistance provided.
Moreover, Chatway provides support agents with real-time access to customer profiles and purchase histories, allowing them to tailor their responses to individual preferences and previous interactions, enabling a more personalized and effective interaction.
Chatway live chat widget on website
Features
Real time messaging
Customizable chat widget
Automatic greeting
Multi-channel support
Chat routing through multiple agents
Pros
Free to use
Excellent customer service
Available on mobile and desktop
Pricing: You can use Chatway for free.Try it here!
2.houses
Our number one choice for the best JoinChat alternative is Chaty. It covers over 20 communication france telegram mobile phone number list apps and social channels - providing seamless, convenient and efficient customer communication and service organization.
Chaty is perfect for brands, businesses, blogs, and site owners. Customizable widgets allow you to style chat features to fit seamlessly into the rest of your site, so your customers know they’re connecting directly to the source.
Main Features
Google Analytics and metrics tracking
Targeted automatic triggers
Preset automatic messages with full customization
Integration of 20+ social platforms
Uninterrupted, multi-channel communication
Pricing
Chaty is fantastic value for money. Even the free version covers all the bases and offers a comprehensive package. It is limited to 500 visitors per month and thanks to your new and improved chat functions you can quickly exceed this!
Paid subscription options are as follows (all prices are monthly):
Basic ($9) – 10,000 visitors per month
Professional ($25) - 50,000 visitors per month
Growth ($49) - 150,000 visitors per month
More comprehensive packages are available upon request! If you purchase an annual subscription, you save 20%.
Download Chaty here:
Chaty for WordPress
Chaty for Shopify
Chaty for Wix
Chaty for Ecwid
SaaS version of Chaty for all sites
Why Choose Chaty?
Chaty is a great JoinChat alternative for many reasons. It offers a similar service, but with a more user-friendly approach that anyone can manage. Freelancers and small businesses can thrive using simple, affordable chat box solutions.
The features are incredibly versatile, and because it works with so many platforms (more than JoinChat), businesses can reach even more people through their favorite social media sites and messaging services.
Ecommerce sites can choose Chaty over JoinChat for its customizable, targeted messages and triggers that can significantly impact conversion rates and sales.
At the same time Best chat apps for Shopify.
3. Click to chat
Click to Chat is arguably the best instant messaging plugin for WordPress. It works in the same way as the WhatsApp or Facebook plugins, but with more versatility and customization. Your customers can send direct messages with a single click, and you can respond live or via preset automated messages.
Main Features
Instant messaging
Easy installation
Floating chat box or bar
Customizable options
Pricing
Click to Chat is free, but the PRO version comes with a small monthly fee. It's worth it for the additional support and customization options.
Why Choose Click to Chat?
Someone looking for a smooth alternative chat app that works well and allows for instant communication for customers might want to consider Click to Chat or Click to Chat PRO. It makes it easy to master Do's and don'ts in live chat for optimum results.
4. HubSpot Chat
The HubSpot WordPress chat plugin is a flexible tool that allows account holders to add a chat button to their website to communicate live and automatically with their consumers. It is also a versatile marketing tool.improve user experienceand capturing potential customers.
