Can you put me in touch with a client so I can learn more about their experience working with you?
Posted: Sun Jan 19, 2025 6:08 am
If customer reviews and third-party review sites don’t give you the confidence you need, ask to be connected with a client who has a similar restaurant model to yours. This will allow you to get an unfiltered, unscripted, and genuine review of the solution from someone who is currently using it. The client’s willingness to be a reference is important in itself. By talking to them one-on-one, you’ll get a behind-the-scenes view of what you’ll be working with if you choose that particular product.
7. Can your system integrate with my existing restaurant software?
According to Hospitality Technology , 52% of restaurants require POS integration with other systems. This is not surprising, as more and more systems coming to market are moving from being must-haves to being must-haves. If you already have systems for payments, staff scheduling, loyalty tools, online ordering, or accounting, your POS should integrate easily. Otherwise, you may find yourself bouncing between disparate technologies or wasting money on overlapping features.
Full integration serves three purposes: reduce benefits of using the nepal phone number list TCO (total cost of ownership), avoid patching issues, and unify separate systems. In addition, your POS company should be looking to partner with other technology leaders. For example, mobile payments are estimated to reach $142 billion by 2019, up from $52 billion in 2014. Are your POS systems prepared for this shift? What about delivery apps and other online ordering platforms you’re expanding? What about logistics like chip and pin and EMV compliance?
The bottom line is that the POS you choose should be as flexible and adaptable as possible, integrating when you need it and adapting to market trends before they happen. That way, when you’re ready to implement new technology, you’ll have no doubts about whether your POS can go with you.
While there are no bad questions, we can certainly conclude that there are less than desirable answers. Your POS is the central communication vein that connects all of your restaurant operations. Getting the right answers from the right company is essential to your continued success.
Looking for restaurant POS software? Check out Platforms' list of the best restaurant POS software solutions .
7. Can your system integrate with my existing restaurant software?
According to Hospitality Technology , 52% of restaurants require POS integration with other systems. This is not surprising, as more and more systems coming to market are moving from being must-haves to being must-haves. If you already have systems for payments, staff scheduling, loyalty tools, online ordering, or accounting, your POS should integrate easily. Otherwise, you may find yourself bouncing between disparate technologies or wasting money on overlapping features.
Full integration serves three purposes: reduce benefits of using the nepal phone number list TCO (total cost of ownership), avoid patching issues, and unify separate systems. In addition, your POS company should be looking to partner with other technology leaders. For example, mobile payments are estimated to reach $142 billion by 2019, up from $52 billion in 2014. Are your POS systems prepared for this shift? What about delivery apps and other online ordering platforms you’re expanding? What about logistics like chip and pin and EMV compliance?
The bottom line is that the POS you choose should be as flexible and adaptable as possible, integrating when you need it and adapting to market trends before they happen. That way, when you’re ready to implement new technology, you’ll have no doubts about whether your POS can go with you.
While there are no bad questions, we can certainly conclude that there are less than desirable answers. Your POS is the central communication vein that connects all of your restaurant operations. Getting the right answers from the right company is essential to your continued success.
Looking for restaurant POS software? Check out Platforms' list of the best restaurant POS software solutions .