Five Tips for Getting More Customer Reviews for Your Small Business
Posted: Sun Jan 12, 2025 5:52 am
Did you know that 91% of consumers between the ages of 19-34 trust online reviews? However, stats also show that consumers require a business to have at least 40 reviews before they will believe its rating.
If you’re a small business looking to increase sales, boosting your reviews is essential.
Not only will it make your business more credible in the eyes of new customers, but it can also increase revenue. According to research from Harvard Business Review, businesses enjoy a 5-9% revenue increase every time twitter database their average customer review rating goes up a star on Yelp.
The best part? Getting more reviews isn’t too hard if you know what to do.
Keep reading to find out our top 5 tips for getting more customer reviews for your small business.
1. Ask (at the Right Time)
The first and most important tip is to ask your customers for reviews. Unless they have a burning desire to share their experience of your business, most people won’t think to go and leave a review. In most cases, it is customers who either had a very positive or a very negative experience who will leave a review unprompted.
However, besides asking customers for reviews, you also need to make sure that you are asking them at the right time.
When Clients Are Happy
For one, you don’t want to ask for a review if a customer is feeling dissatisfied with their experience. If you do, they’ll probably leave a negative review.
Instead, you need to find out how they are feeling about their experience first. If they aren’t happy, you should try to remedy this before asking for a review.
If you’re a small business looking to increase sales, boosting your reviews is essential.
Not only will it make your business more credible in the eyes of new customers, but it can also increase revenue. According to research from Harvard Business Review, businesses enjoy a 5-9% revenue increase every time twitter database their average customer review rating goes up a star on Yelp.
The best part? Getting more reviews isn’t too hard if you know what to do.
Keep reading to find out our top 5 tips for getting more customer reviews for your small business.
1. Ask (at the Right Time)
The first and most important tip is to ask your customers for reviews. Unless they have a burning desire to share their experience of your business, most people won’t think to go and leave a review. In most cases, it is customers who either had a very positive or a very negative experience who will leave a review unprompted.
However, besides asking customers for reviews, you also need to make sure that you are asking them at the right time.
When Clients Are Happy
For one, you don’t want to ask for a review if a customer is feeling dissatisfied with their experience. If you do, they’ll probably leave a negative review.
Instead, you need to find out how they are feeling about their experience first. If they aren’t happy, you should try to remedy this before asking for a review.