Because I'm guessing was on those hard fought, painful lessons to learn it.
Posted: Mon Jan 06, 2025 7:17 am
Ashley Levesque: Once I came to him and said I'm ready to fire someone on my team, they're not meeting expectations. I'm really frustrated. And it was my first fire. I was looking for advice on how do I execute this, how do I do that? And instead of providing that advice, Marc said something even better, which was there are three things to consider here in unmet expectations.
Yes, it could be the perfect. It could be that the portugal whatsapp resource person is the wrong fit for the job. It could also be that the expectations provided for this person were not clear and so that they were not set up for success. That's number two. Number three is they were not provided the resources and tools to do the job that was expected of them.
Did we set them up, especially with onboarding? Did we help give them all of the tools they need to do their job? This is a marketer, so, you know, did I did I give her access to everything she needed to have access to in order to successfully execute? Was I clear with her about what her outcomes were supposed to be, and did I help her identify ways to get there?
The answer was no. The answer was flat out no. She was not onboarded. Well, she did not have a great first impression with our organization. I did not set up expectations for her well, nor did I, nor did I offer feedback or criticism in the moment when she was missing expectations. So when something happened in real time that I witnessed, that would have been an opportunity to reset or realign expectations, I didn't take the opportunity.
I instead added it to my list of reasons why she was not the right person, and he forced me to reframe every single time that I feel disappointed, let down with a team member who is not meeting expectations. And I now go through those items way before I go to is this person the right fit? And I just sound more likely than not.
Yes, it could be the perfect. It could be that the portugal whatsapp resource person is the wrong fit for the job. It could also be that the expectations provided for this person were not clear and so that they were not set up for success. That's number two. Number three is they were not provided the resources and tools to do the job that was expected of them.
Did we set them up, especially with onboarding? Did we help give them all of the tools they need to do their job? This is a marketer, so, you know, did I did I give her access to everything she needed to have access to in order to successfully execute? Was I clear with her about what her outcomes were supposed to be, and did I help her identify ways to get there?
The answer was no. The answer was flat out no. She was not onboarded. Well, she did not have a great first impression with our organization. I did not set up expectations for her well, nor did I, nor did I offer feedback or criticism in the moment when she was missing expectations. So when something happened in real time that I witnessed, that would have been an opportunity to reset or realign expectations, I didn't take the opportunity.
I instead added it to my list of reasons why she was not the right person, and he forced me to reframe every single time that I feel disappointed, let down with a team member who is not meeting expectations. And I now go through those items way before I go to is this person the right fit? And I just sound more likely than not.