The key results for YouTube:

[arzina221]

This mention will not be followed up by Sensire.
This mention will not be followed up by Sensire.

But it can also be different as the following examples show. An employee approaches her employer Laurens via a mention that she was not informed about the fact that she had won. The healthcare institution indicates that they do not know where it went wrong, but that they will look into it for her. The last tweet clearly shows a satisfied employee who has been heard and is being helped.

In the other example, healthcare institution Vierstroom responds to a not entirely understandable tweet in which their organization name appears. Vierstroom takes this seriously and customer-friendly.

Image tweet Laurens
This employee is being helped via Twitter.

Image tweet Fourstream crutches

YouTube


Attendance: 37.7%
Average number of videos: 10.8 videos
Provides client-facing videos: 73.5%
Average number of views: 6,032 views
Average number of responses received: 0.2 response
YouTube is not a channel where institutions interact with their target group. This is clearly visible from the average number of reactions. Most VVT institutions use YouTube to provide an image of peru phone data their organization. With the help of videos, they create an image of what it is like to live at a VVT institution or what activities a certain function consists of.

Google+
The main results for Google+:

Attendance: 10.2%
Average number of posts: 0.4 posts
Average number of comments: 0 comments
Average number of followers: 3 followers
Posts client-oriented content: 0.08%
The results of Google+ show that, just like the results of the Social Media Monitor Zorg GGZ, few VVT institutions are active on this channel. A number of institutions have claimed their Google+ page, but show very little activity there.