Three reasons why DX is especially important for small and medium-sized enterprises

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In order to stabilize management without losing competitiveness in the coming era, it is SMEs that need DX. When managers of SMEs hear the term DX, they probably think of it as something that is necessary for large companies. However, there are three reasons why SMEs need DX.

2-1. Small number of employees
Compared to large companies, SMEs, which have fewer employees to begin with, need DX. Many SMEs have a small number of employees, which means there are often not enough employees, and there is a large amount of work per person and work is highly personalized.

By promoting DX, you can automate routine work and allocate human resources to more core tasks. In addition, by utilizing IT tools, you can standardize business processes and aim to break away from situations where only one employee can handle the work.

2-2. There is a shortage of IT personnel
To promote DX, IT personnel with advanced knowledge and skills are chile mobile phone numbers database essential. Even if they were not, few small and medium-sized enterprises are able to secure personnel who are familiar with their internal systems. In particular, many small and medium-sized enterprises do not have dedicated personnel in the IT field, and the difficulty in securing personnel makes it difficult to promote DX. As DX is promoted, it is necessary to promote the development and securing of such personnel.

2-3. Legacy systems are holding us back
A legacy system is an old system. Legacy systems are old and have limited capabilities. Despite this, they have many issues, such as high maintenance costs and lack of compatibility with new systems.

The existence of legacy systems distracts people from the importance of DX in the first place, for example, because they are unable to spend additional money on IT due to the costs involved in the first place, or because even if a new system is introduced, they do not immediately feel the need for it because they cannot be integrated with other systems.