Additional components of the telecom BSS

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munnaf642388
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Joined: Thu Jan 02, 2025 7:06 am

Additional components of the telecom BSS

Post by munnaf642388 »

Several additional elements should be included in the support systems for telecommunications companies:

CRM ( Customer Relationship Management ): Improves customer interactions and personalizes services.
Product Catalog Management: Organizes telecommunications buy russia cell phone number list plans and services, assists with marketing and customer selection.
Sharing and Hierarchy: Manage multi-line and hierarchical payment plans for families and businesses.
Order Management: Manages the entire lifecycle of an order.
Subscription Management: Order management for digital logistics, essential for managing subscriptions, renewals and cancellations.
Billing System: Ensures accurate billing, manages payments and provides detailed information.
Revenue Management: Focus is on revenue assurance, fraud management and cost control.
Self-service portals: Allows customers to manage their accounts and services independently using applications dedicated to telecommunications operators.
Service Delivery: Activates and configures services for efficient delivery.
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