That is why it is so important to create a unified sales system that both a newbie and an experienced salesperson must u

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The design of the speech module corresponds to the stages of telephone sales techniques described above. In order not to waste time and not to describe the script structure in detail, we will present it in the form of a table: Stage Content Greetings Say hello: "Hello!", "Good afternoon!" Acquaintance Introduce yourself, name the company you represent. If you are communicating with a client for the first time, ask his name. Clarification of the terms of the conversation Find out if it's a good time for the person to talk. If it's not a good time, ask when you can call again.


Questions For warm calls: remind the client that he/she has previously contacted the company or submitted an application; for cold calls: find out the needs of the interlocutor by asking leading questions. Reason saudi arabia whatsapp phone number for call Make a product presentation and formulate a unique selling proposition. Answering questions, working through objections List the product features that will convince the customer of the advisability of purchasing. Parting Say goodbye and thank them for their time. Based on this structure, you can create a script that will tell you how to sell over the phone correctly. 5 Steps to Writing a Good Sales Call Script No matter how professional the manager is, for the entire team to work effectively, control over each employee is necessary.


Without a well-established telephone sales technique, you risk losing stability, relying solely on the experience of one or two professionals. It is difficult to create a perfectly working script right away. The script can be brought to perfection only in the process of work. Managers will be able to mark unsuccessful phrases and replace them with more suitable ones. You need each employee to give their own maximum, and not one to work for everyone.