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The spider chart is a graphic representation in which various data, attributes and qualities associated with a group of people, company or brand are projected in a visual and attractive way. It gets its name from its appearance, which simulates a colorful spider web.

Do you know the spider graph ...

If you want to achieve positive experiences, it is not enough to just listen to the customer, but also to respond promptly to their needs. It is about taking care of the customer, giving them the best, giving them their space but also being close, making them feel confident and growing the ...

We all like to be flattered, let's not say no! We regularly seek acceptance and recognition. This could be an important factor for the development of your company: job recognition, so that your employees can more easily improve the customer experience.

Recognition of our work certainly motivates us ...

Those who are dedicated to research face a number of challenges every day. It is not an easy task to be a market researcher; you have to try to stand out in an increasingly changing and competitive environment and work hard to understand the needs of customers.

Those who are dedicated to research ...

Consumer behavior is very broad: it studies the processes involved in the choice, purchase, use or abandonment of products, services, ideas or experiences by individuals or groups to satisfy their needs or desires.

A consumer study focuses on decision-making processes, behavior at the point of sale ...

When faced with the need to carry out an experiment that allows us to make launch predictions for a new product, the suggestion that guides the design of the project is to carry out a product test and keep the user experience as close to reality as possible. The basic criterion is to simulate the ...

A well-defined problem will be better addressed, as you will have clear goals and the direction you want to take. This will make everything easier, from the research methods you are going to use, or the questions you are going to ask, for example, in an online survey, and the data you are going to ...

There is no doubt that custom variables offer a lot of benefits to users, from being able to create personalized email invitations to take a survey, to data values ​​to post-survey questions. However, when there is a need to obtain data from a specific group of a large number of respondents ...

You go to a supermarket and you find countless brands for the same product. How can you build customer loyalty when there are dozens of soft drink containers with different labels, brands of cookies or dressings…? There are options for everyone. In such a competitive market, companies use their best ...

There are various strategies for providing better customer service from your employees. Don't forget that the success or failure of your business depends largely on the way you treat them. Many customers may go to the competition if your service is not adequate, fortunately you can foster certain ...